Addie Wyckoff, PA-C
Physician Assistant
Addie is a board-certified Physician Assistant dedicated to providing exceptional, patient-centered care with a personalized and compassionate approach. A Knoxville native and proud University of Tennessee graduate, she earned her undergraduate degree in Biochemistry and Molecular Biology before completing a graduate certificate in Anatomy and a Master’s in Health Science/Physician Assistant Studies from South College.
Her clinical background includes experience in urgent care, emergency medicine, low-dose radiation, and medical aesthetics, giving her a comprehensive understanding of both acute and preventative patient care. With years of experience treating a wide range of conditions, Addie combines clinical excellence with genuine communication, ensuring each patient feels heard, supported, and confident throughout their wellness journey.
At Heelex, Addie is passionate about helping patients optimize their health, confidence, and overall well-being through individualized wellness and aesthetic treatments. Outside of the clinic, Addie enjoys traveling with her husband, reading, spending time with family and friends, and supporting the Tennessee Volunteers. She also has a creative side and enjoys exploring artistic outlets, which naturally complements her passion for aesthetics and wellness. Whether you are beginning your wellness journey or looking to elevate your current routine, Addie is committed to helping you feel confident, healthy, and empowered every step of the way.
Brandy Smith, CCMA
Certified Clinical Medical Assistant
Brandy Smith is a dedicated CCMA with over a decade of clinical experience supporting patients across multiple specialties, including dentistry and substance use recovery. For the past eight years, she has focused primarily on the weight loss and wellness industry, where she has developed a strong passion for helping patients achieve sustainable lifestyle changes and improved overall health.
Her interest in wellness is deeply personal, shaped by her own health and weight-loss journey, which allows her to bring a relatable, empathetic, and supportive approach to patient care. In recent years, Brandy has also expanded her clinical interests into the aesthetics space, with a focus on skincare and hair health, further enhancing her ability to support patients in both wellness and confidence-building treatments.
Outside of the clinic, Brandy enjoys spending time with her family, listening to classic rock, and watching true crime documentaries. At Heelex Wellness, Brandy is committed to creating a welcoming, encouraging environment where patients feel supported, motivated, and cared for throughout their journey. She takes pride in building meaningful connections and helping patients feel their best both inside and out.
Pam Felknor, CCMA
Certified Clinical Medical Assistant
Pam Felknor is a dedicated CCMA with over 20 years of clinical experience across a diverse range of specialties, including internal medicine, gastroenterology (GI), nephrology, and low-dose radiation. Throughout her career, she has built a strong foundation in patient care, clinical support, and chronic disease management, bringing both depth of knowledge and a calm, compassionate presence to every interaction.
In recent years, Pam has developed a strong passion for wellness-focused care, with an emphasis on building meaningful, long-term relationships with patients. She values taking the time to understand each individual’s goals and is committed to supporting patients throughout their wellness journey. Her approach is rooted in empathy, trust, and a dedication to helping patients feel heard, supported, and empowered.
At Heelex Wellness, Pam plays an integral role in creating a positive and supportive patient experience, helping individuals feel more confident, informed, and cared for as they work toward their health goals. Outside of the clinic, she enjoys spending time with her family, gardening, and riding her motorcycle, bringing the same sense of balance and appreciation for life into her work.